1 00:00:00,870 --> 00:00:01,890 Hey there, Eric here again. 2 00:00:01,890 --> 00:00:04,020 And we're gonna go through video two 3 00:00:04,020 --> 00:00:06,570 of our week one module here 4 00:00:06,570 --> 00:00:09,030 talking about the course intro and a review. 5 00:00:09,030 --> 00:00:12,840 So, this video is gonna go deep into 6 00:00:12,840 --> 00:00:16,620 the capstone project that is tied to this program. 7 00:00:16,620 --> 00:00:18,690 And I want to go through a lot of details, not 8 00:00:18,690 --> 00:00:22,200 just around why this capstone project has been selected 9 00:00:22,200 --> 00:00:24,990 or set up the way it has been, but I also wanna dive 10 00:00:24,990 --> 00:00:28,710 into the structure of what the campaign 11 00:00:28,710 --> 00:00:31,410 or what this capstones project will include. 12 00:00:31,410 --> 00:00:33,690 So let's dive in here for the capstone overview. 13 00:00:33,690 --> 00:00:34,920 So the capstone project, 14 00:00:34,920 --> 00:00:36,950 like we talked about in the first video, 15 00:00:36,950 --> 00:00:39,240 is gonna be worth 60% of your final grade, 16 00:00:39,240 --> 00:00:43,140 which means it's time to focus and, and do a great job. 17 00:00:43,140 --> 00:00:45,150 And I wanna make sure that you do a great job. 18 00:00:45,150 --> 00:00:47,310 I wanna set you up for success. 19 00:00:47,310 --> 00:00:51,300 It's why in the, the course of this, of this program 20 00:00:51,300 --> 00:00:54,900 there's a dedicated week, in week eight that is focused 21 00:00:54,900 --> 00:00:59,820 on giving you the time to finish and work on and polish off 22 00:00:59,820 --> 00:01:04,297 and cross the t's and dot the I's of your capstone project. 23 00:01:04,297 --> 00:01:06,660 So capstone project at a high level. 24 00:01:06,660 --> 00:01:09,030 What you're going to be doing is tackling 25 00:01:09,030 --> 00:01:11,640 a marketing challenge for a business 26 00:01:11,640 --> 00:01:14,130 and a brand that you select. 27 00:01:14,130 --> 00:01:16,320 And what's interesting about the structure 28 00:01:16,320 --> 00:01:18,300 of this program is your capstone project is 29 00:01:18,300 --> 00:01:20,580 going to build week over week, over week. 30 00:01:20,580 --> 00:01:23,790 As you learn more channels, you'll be able to leverage 31 00:01:23,790 --> 00:01:27,030 that information into the final capstone project. 32 00:01:27,030 --> 00:01:28,140 You might be thinking to yourself, Eric, 33 00:01:28,140 --> 00:01:30,150 what about week six, seven? 34 00:01:30,150 --> 00:01:33,720 I'm learning things, but my project is due in week eight. 35 00:01:33,720 --> 00:01:36,840 Valid concern, but not a concern to worry about, 36 00:01:36,840 --> 00:01:40,020 because we will be able to guide you 37 00:01:40,020 --> 00:01:41,970 as you're learning each week. 38 00:01:41,970 --> 00:01:43,590 But you'll have plenty of time 39 00:01:43,590 --> 00:01:45,690 to put your capstone project together 40 00:01:45,690 --> 00:01:47,610 and weave in all the details that you learn 41 00:01:47,610 --> 00:01:50,190 all the way up through week seven. 42 00:01:50,190 --> 00:01:52,650 So the capstone project is really rooted in, again, 43 00:01:52,650 --> 00:01:57,300 giving you a real life marketing challenge that a brand 44 00:01:57,300 --> 00:02:00,030 that you select will be facing. 45 00:02:00,030 --> 00:02:02,670 And then it's creating a digital marketing plan 46 00:02:02,670 --> 00:02:04,590 to solve that marketing challenge. 47 00:02:04,590 --> 00:02:06,660 Again, sound familiar for those of you that 48 00:02:06,660 --> 00:02:08,013 are in marketing positions? 49 00:02:08,880 --> 00:02:11,520 In doing so, again, we're here to guide you, 50 00:02:11,520 --> 00:02:12,543 we're here to help, 51 00:02:13,800 --> 00:02:16,290 and I'll show you what we've implemented to 52 00:02:16,290 --> 00:02:18,540 make sure that you're set up for success. 53 00:02:18,540 --> 00:02:20,880 Now, the most important thing about this capstone project is 54 00:02:20,880 --> 00:02:25,170 at the end of it, it's an asset you can be using 55 00:02:25,170 --> 00:02:28,500 as a portfolio piece, no matter what your objective is 56 00:02:28,500 --> 00:02:31,170 for this, this joining this course. 57 00:02:31,170 --> 00:02:34,320 Getting a new job is something you use in the interview. 58 00:02:34,320 --> 00:02:36,180 Getting promoted is something you can show 59 00:02:36,180 --> 00:02:39,030 to your management team to say, "Here's what I learned 60 00:02:39,030 --> 00:02:40,080 and here's an example." 61 00:02:40,080 --> 00:02:43,350 Oh, by the way, I can implement this for our business too. 62 00:02:43,350 --> 00:02:44,760 So it serves many purposes. 63 00:02:44,760 --> 00:02:46,770 Maybe you're running your own business. 64 00:02:46,770 --> 00:02:50,040 This capstone project will give you the, the framework 65 00:02:50,040 --> 00:02:52,740 to really effectively create a marketing plan 66 00:02:52,740 --> 00:02:55,470 for your business, a friend's business, a family's business, 67 00:02:55,470 --> 00:02:56,460 whatever the case may be. 68 00:02:56,460 --> 00:03:00,390 So this capstone project serves multiple purposes, 69 00:03:00,390 --> 00:03:03,870 no matter what your objective is in joining this course. 70 00:03:03,870 --> 00:03:05,520 So breaking it down a little bit more, again, 71 00:03:05,520 --> 00:03:09,300 it's gonna be one integrated digital marketing plan. 72 00:03:09,300 --> 00:03:11,430 You're gonna pick a brand. 73 00:03:11,430 --> 00:03:13,560 You're gonna pick a marketing challenge. 74 00:03:13,560 --> 00:03:17,490 You're gonna pick a marketing campaign type. 75 00:03:17,490 --> 00:03:19,530 And with those three components, 76 00:03:19,530 --> 00:03:22,650 you're gonna get strategic in building a marketing plan. 77 00:03:22,650 --> 00:03:24,780 Now you get to present this marketing plan 78 00:03:24,780 --> 00:03:27,180 using a tool called VoiceThread. 79 00:03:27,180 --> 00:03:30,120 It's a free tool to sign up for 80 00:03:30,120 --> 00:03:33,180 and it's gonna allow you to record yourself 81 00:03:33,180 --> 00:03:35,040 slide by slide, by slide. 82 00:03:35,040 --> 00:03:36,990 Don't worry, no video, it's just audio. 83 00:03:38,100 --> 00:03:40,080 There's been, listen, in the years we've done this, 84 00:03:40,080 --> 00:03:43,050 there's been students that have never touched the internet 85 00:03:43,050 --> 00:03:45,750 before that have been able to figure out VoiceThread 86 00:03:45,750 --> 00:03:47,130 and do a great job in their capstone. 87 00:03:47,130 --> 00:03:51,960 So I trust everybody here will have no major issues 88 00:03:51,960 --> 00:03:53,370 in getting through VoiceThread 89 00:03:53,370 --> 00:03:54,750 and using that as an effective tool. 90 00:03:54,750 --> 00:03:57,540 Oh, by the way, VoiceThread then becomes a tool you can 91 00:03:57,540 --> 00:04:01,170 list on your resume as one that you have experience with. 92 00:04:01,170 --> 00:04:04,530 So timing, when I think about the capstone project, 93 00:04:04,530 --> 00:04:08,340 you're delivering something in less than 25 minutes 94 00:04:08,340 --> 00:04:10,200 and less than 25 slides. 95 00:04:10,200 --> 00:04:12,120 Now the question I get all the time is, well 96 00:04:12,120 --> 00:04:14,100 what if I, I need 30 slides. 97 00:04:14,100 --> 00:04:15,120 30 slides is fine. 98 00:04:15,120 --> 00:04:17,490 I just give you some guidance here to say 99 00:04:17,490 --> 00:04:19,230 you should be able to create your 100 00:04:19,230 --> 00:04:23,340 effective capstone project within 25 slides, 101 00:04:23,340 --> 00:04:26,700 and when you record it it should be less than 25 minutes. 102 00:04:26,700 --> 00:04:31,200 So this is the structure for the capstone project. 103 00:04:31,200 --> 00:04:34,530 Let's go a layer deeper into the brand, the challenge, 104 00:04:34,530 --> 00:04:36,780 and the campaigns that'll be part of the components 105 00:04:36,780 --> 00:04:37,613 of your capstone project. 106 00:04:37,613 --> 00:04:40,990 So the good news is you get to select all of these 107 00:04:42,018 --> 00:04:43,530 and I, and I, I did that for a reason 108 00:04:43,530 --> 00:04:46,980 because some of you may have a brand you want to pick 109 00:04:46,980 --> 00:04:49,320 that is the place that you work. 110 00:04:49,320 --> 00:04:51,060 And that's usually about 85% 111 00:04:51,060 --> 00:04:53,400 of our students will select a brand 112 00:04:53,400 --> 00:04:55,740 or a business that is where they work 113 00:04:55,740 --> 00:04:59,280 or have worked to really bring the tangible value 114 00:04:59,280 --> 00:05:00,840 after the eight weeks. 115 00:05:00,840 --> 00:05:02,940 Some of you may wanna select a competitor, 116 00:05:02,940 --> 00:05:05,790 which is a great exercise to do to bring back to your 117 00:05:05,790 --> 00:05:08,460 company to say, "Hey, I went through this framework 118 00:05:08,460 --> 00:05:10,260 and now I've got some insights on what our 119 00:05:10,260 --> 00:05:12,090 competition might be doing." 120 00:05:12,090 --> 00:05:14,340 Or some of you may just wanna pick a brand that you're 121 00:05:14,340 --> 00:05:16,080 really, really comfortable with. 122 00:05:16,080 --> 00:05:18,960 You're, you're a loyal customer of. 123 00:05:18,960 --> 00:05:22,083 We've had students select Nike, Under Armour, 124 00:05:24,570 --> 00:05:26,670 and some of the popular brands, they escape me 125 00:05:26,670 --> 00:05:29,400 for some reason, but you get the idea. 126 00:05:29,400 --> 00:05:30,690 Any brand is a good brand. 127 00:05:30,690 --> 00:05:31,890 Nonprofits can work. 128 00:05:31,890 --> 00:05:32,970 Startups can work. 129 00:05:32,970 --> 00:05:34,530 A business that you're planning to launch 130 00:05:34,530 --> 00:05:37,020 that hasn't launched yet can work. 131 00:05:37,020 --> 00:05:40,260 Any brand, but you get to select what that, 132 00:05:40,260 --> 00:05:41,730 who that brand is. 133 00:05:41,730 --> 00:05:42,750 Next is the challenge. 134 00:05:42,750 --> 00:05:44,610 So there's a finite list of challenges 135 00:05:44,610 --> 00:05:46,590 and a finite list of campaigns. 136 00:05:46,590 --> 00:05:50,970 You get to pick the ones that match the, 137 00:05:50,970 --> 00:05:53,580 the challenge that your business is facing. 138 00:05:53,580 --> 00:05:55,920 And these are meant to really capture some 139 00:05:55,920 --> 00:05:58,740 of the most obvious marketing campaign, 140 00:05:58,740 --> 00:06:02,010 marketing challenge issues that any brand would face. 141 00:06:02,010 --> 00:06:03,870 What I'll say is, if you don't see a challenge 142 00:06:03,870 --> 00:06:07,650 or a campaign that matches what you want for your brand 143 00:06:07,650 --> 00:06:10,020 let me know and we can figure it out. 144 00:06:10,020 --> 00:06:13,200 I've always, I've made some adjustments 145 00:06:13,200 --> 00:06:14,520 for students that have said, "Hey Eric 146 00:06:14,520 --> 00:06:16,380 I want to pick a different challenge that's not listed here. 147 00:06:16,380 --> 00:06:17,213 Can I do that?" 148 00:06:17,213 --> 00:06:20,280 Answer is yes, but let's have a conversation about it first. 149 00:06:20,280 --> 00:06:22,590 So you pick the brand, you pick the challenge, 150 00:06:22,590 --> 00:06:24,000 you pick the campaign, 151 00:06:24,000 --> 00:06:25,950 and that's the structure for developing 152 00:06:25,950 --> 00:06:27,350 your digital marketing plan. 153 00:06:28,680 --> 00:06:29,910 Now, some may be saying, 154 00:06:29,910 --> 00:06:32,070 well why is this format so important? 155 00:06:32,070 --> 00:06:36,420 And for me, having used this, not just in this course, 156 00:06:36,420 --> 00:06:38,730 but I've used this in other courses with undergraduates 157 00:06:38,730 --> 00:06:42,960 and graduate students, it really provides an opportunity 158 00:06:42,960 --> 00:06:46,110 for you to work on several skills as a marketer. 159 00:06:46,110 --> 00:06:49,050 First you'll be doing a lot of market research. 160 00:06:49,050 --> 00:06:50,640 And I'm not talking about scores 161 00:06:50,640 --> 00:06:52,710 and scores and 50 slide research decks. 162 00:06:52,710 --> 00:06:53,543 No, no, no. 163 00:06:53,543 --> 00:06:55,500 I'm talking about doing cursory research, 164 00:06:55,500 --> 00:06:57,300 but gives you the opportunity to look at 165 00:06:57,300 --> 00:06:59,910 and look for certain pieces of information. 166 00:06:59,910 --> 00:07:02,460 So that's a skill you'll pull away. 167 00:07:02,460 --> 00:07:03,930 But it's also critical thinking, 168 00:07:03,930 --> 00:07:06,240 because you have a brand, a challenge, and a campaign. 169 00:07:06,240 --> 00:07:08,430 It's your brain that's gonna figure out how do I 170 00:07:08,430 --> 00:07:12,000 stitch together the right digital marketing channels 171 00:07:12,000 --> 00:07:15,960 so that I can address this marketing challenge 172 00:07:15,960 --> 00:07:17,913 and this using this marketing campaign. 173 00:07:18,840 --> 00:07:21,210 And the other thing it makes you do is listen. 174 00:07:21,210 --> 00:07:24,300 Social media, very powerful channels. 175 00:07:24,300 --> 00:07:27,660 Oftentimes many brands will make the mistake thinking 176 00:07:27,660 --> 00:07:32,340 my only option is to run some TikTok videos, 177 00:07:32,340 --> 00:07:35,130 Facebook ads, Instagram posts. 178 00:07:35,130 --> 00:07:37,470 And while they may be important, 179 00:07:37,470 --> 00:07:39,330 there's more than just social media 180 00:07:39,330 --> 00:07:40,440 and you're gonna uncover that 181 00:07:40,440 --> 00:07:43,020 and your eyes will open to the value 182 00:07:43,020 --> 00:07:45,120 of an integrated marketing plan. 183 00:07:45,120 --> 00:07:47,580 Plus like I said, 25 slides. 184 00:07:47,580 --> 00:07:50,730 So you get experience putting a presentation together. 185 00:07:50,730 --> 00:07:52,530 If you've never put a presentation together, 186 00:07:52,530 --> 00:07:55,050 that's okay, it doesn't matter. 187 00:07:55,050 --> 00:07:57,240 All that matters is the content you're putting together 188 00:07:57,240 --> 00:07:58,560 to show your thinking. 189 00:07:58,560 --> 00:08:00,060 I'm not looking for, you know, 190 00:08:00,060 --> 00:08:02,280 five star graphic design work. 191 00:08:02,280 --> 00:08:04,260 That's not expected. 192 00:08:04,260 --> 00:08:06,720 If you have those skills, great, but it's not expected. 193 00:08:06,720 --> 00:08:09,370 All that's expected is you put good content together, 194 00:08:10,500 --> 00:08:14,370 covering and addressing the capstone expectations. 195 00:08:14,370 --> 00:08:17,130 Now what we've done and implemented to keep you 196 00:08:17,130 --> 00:08:21,600 on track to make sure you're set up for success is, 197 00:08:21,600 --> 00:08:23,370 and this is just, you know, summarizing that 198 00:08:23,370 --> 00:08:25,740 we have an eight week program here, 199 00:08:25,740 --> 00:08:30,120 but at week four it's a mandatory assignment for you to 200 00:08:30,120 --> 00:08:33,420 turn in an outline for your capstone project. 201 00:08:33,420 --> 00:08:37,020 And trust me, a lot can get done between now and week four. 202 00:08:37,020 --> 00:08:39,870 And don't worry because I'm gonna give you all the tools 203 00:08:39,870 --> 00:08:41,370 you need, all the templates you need, 204 00:08:41,370 --> 00:08:42,330 all the direction you need. 205 00:08:42,330 --> 00:08:44,520 I have a lot of explainer videos to help you walk 206 00:08:44,520 --> 00:08:46,710 through how to write that outline. 207 00:08:46,710 --> 00:08:47,790 The outline is a template. 208 00:08:47,790 --> 00:08:50,220 So you're really just filling in information. 209 00:08:50,220 --> 00:08:51,720 That's due week four. 210 00:08:51,720 --> 00:08:53,580 That will be graded. 211 00:08:53,580 --> 00:08:55,770 That outline will set you up for success 212 00:08:55,770 --> 00:08:58,020 for the subsequent weeks. 213 00:08:58,020 --> 00:08:59,310 Now look at week six. 214 00:08:59,310 --> 00:09:01,353 Week six is a optional. 215 00:09:02,220 --> 00:09:06,450 Share your slides with myself and Chris. 216 00:09:06,450 --> 00:09:09,150 Now optional meaning you may have them drafted, 217 00:09:09,150 --> 00:09:10,710 and you may have placeholder images, 218 00:09:10,710 --> 00:09:13,290 and placeholder text, and that's okay. 219 00:09:13,290 --> 00:09:15,030 All we're looking to do is check in to make sure 220 00:09:15,030 --> 00:09:18,060 that you've made progress since submitting 221 00:09:18,060 --> 00:09:20,130 your outline in week four. 222 00:09:20,130 --> 00:09:23,160 And then that gives you, you know, a thumbs up 223 00:09:23,160 --> 00:09:25,620 or some feedback to say, "Hey, make this change. 224 00:09:25,620 --> 00:09:27,510 Try this, remember this." 225 00:09:27,510 --> 00:09:30,060 So that by week six, seven, and eight you should be in 226 00:09:30,060 --> 00:09:32,403 good shape to finish your capstone project. 227 00:09:33,480 --> 00:09:35,460 Since implementing this a couple of years ago 228 00:09:35,460 --> 00:09:38,010 I don't know that we've ever had somebody not 229 00:09:38,010 --> 00:09:40,260 be able to finish the capstone on time. 230 00:09:40,260 --> 00:09:42,870 That's a lot of students that have been through the program 231 00:09:42,870 --> 00:09:45,420 and a lot of that is just due to staying on top 232 00:09:45,420 --> 00:09:48,513 of your progress week after week, after week, after week. 233 00:09:50,640 --> 00:09:51,930 Now, if you have any questions 234 00:09:51,930 --> 00:09:54,270 as it relates to the capstone project 235 00:09:54,270 --> 00:09:56,010 what kind of brand should I select, Eric? 236 00:09:56,010 --> 00:09:57,840 Is this a good brand to pick? 237 00:09:57,840 --> 00:09:59,550 Just shoot me an email. 238 00:09:59,550 --> 00:10:03,150 We can easily resolve those questions. (clears throat) 239 00:10:03,150 --> 00:10:06,810 So you, you know, the capstone project and the structure. 240 00:10:06,810 --> 00:10:09,540 Let's talk about what you'll be putting together 241 00:10:09,540 --> 00:10:11,430 in the slides of your capstone project. 242 00:10:11,430 --> 00:10:13,260 Like I said, the focus here is an 243 00:10:13,260 --> 00:10:15,510 integrated digital marketing plan. 244 00:10:15,510 --> 00:10:19,440 And the structure, the framework for that is 245 00:10:19,440 --> 00:10:22,470 is known as the Golden Circle borrowed from Simon Sinek. 246 00:10:22,470 --> 00:10:24,420 If you don't know who he is, look him up. 247 00:10:24,420 --> 00:10:26,430 Has a lot of great TED Talks. 248 00:10:26,430 --> 00:10:30,390 But the structure here is to give you direction 249 00:10:30,390 --> 00:10:34,080 on making sure that you've covered each of these components 250 00:10:34,080 --> 00:10:35,883 when building your marketing plan. 251 00:10:37,440 --> 00:10:38,580 Very, well, the why, who, 252 00:10:38,580 --> 00:10:39,930 the why, who, how, what. 253 00:10:39,930 --> 00:10:41,700 Again, this is a framework you'll cut, you, 254 00:10:41,700 --> 00:10:44,010 you'll take with you throughout the entirety 255 00:10:44,010 --> 00:10:46,710 of your career when building a marketing plan. 256 00:10:46,710 --> 00:10:49,170 The why, it's about identifying the purpose, 257 00:10:49,170 --> 00:10:50,850 the objective, the goals. 258 00:10:50,850 --> 00:10:53,370 The who is about identifying your target audience 259 00:10:53,370 --> 00:10:54,480 or persona. 260 00:10:54,480 --> 00:10:57,270 The how is about your strategies or your methods 261 00:10:57,270 --> 00:10:59,583 of successfully achieving your why. 262 00:11:00,420 --> 00:11:02,790 The what becomes your specific tactics 263 00:11:02,790 --> 00:11:04,833 and proof of execution. 264 00:11:05,790 --> 00:11:08,430 KPIs, which you'll learn about in our analytics module. 265 00:11:08,430 --> 00:11:10,590 Key performance indicators. 266 00:11:10,590 --> 00:11:13,080 What are the metrics that will de define success 267 00:11:13,080 --> 00:11:15,150 for your campaign? 268 00:11:15,150 --> 00:11:18,150 And then targets, which are specific numbers 269 00:11:18,150 --> 00:11:18,983 that you need to hit. 270 00:11:18,983 --> 00:11:21,837 Now, again, for a lot of you, you may not know 271 00:11:21,837 --> 00:11:24,840 and the question I get is, you know, I don't know the target 272 00:11:24,840 --> 00:11:26,490 or what's realistic. 273 00:11:26,490 --> 00:11:28,350 A guesstimate is fine, right? 274 00:11:28,350 --> 00:11:30,540 As long as you have these components identified 275 00:11:30,540 --> 00:11:32,220 this is gonna be key for you to have 276 00:11:32,220 --> 00:11:34,650 a strong capstone project. 277 00:11:34,650 --> 00:11:37,320 Now, I go deeper into the who here 278 00:11:37,320 --> 00:11:39,120 and there's more information I'm gonna share with you. 279 00:11:39,120 --> 00:11:41,820 And by the way, these slides, PDFs of these slides 280 00:11:41,820 --> 00:11:44,400 are available in the learning management system. 281 00:11:44,400 --> 00:11:47,910 So grab those, download them, so you can click out 282 00:11:47,910 --> 00:11:50,310 to some of these other resources. 283 00:11:50,310 --> 00:11:52,230 But I'll, and again, if you can't access it, 284 00:11:52,230 --> 00:11:53,220 you have trouble, let me know. 285 00:11:53,220 --> 00:11:55,740 I'll make sure you get access to it. 286 00:11:55,740 --> 00:11:57,930 But when it comes to identifying your target audience, 287 00:11:57,930 --> 00:12:01,690 a persona development, defining a persona is a skill 288 00:12:02,550 --> 00:12:04,920 and you'll get the opportunity to develop a persona 289 00:12:04,920 --> 00:12:06,420 for your brand. 290 00:12:06,420 --> 00:12:08,354 And this link takes you out to a resource 291 00:12:08,354 --> 00:12:11,670 that lets you understand what's important 292 00:12:11,670 --> 00:12:13,980 to include in the details of a persona. 293 00:12:13,980 --> 00:12:17,880 Because most of you're familiar with a demographic. 294 00:12:17,880 --> 00:12:19,500 If someone were to say, what's the target audience 295 00:12:19,500 --> 00:12:23,160 of your marketing campaign, you may say, "Adults 18 - 35." 296 00:12:23,160 --> 00:12:25,440 To which I say that's, that's a good range, 297 00:12:25,440 --> 00:12:28,350 but how can your marketing message to an 18 year old 298 00:12:28,350 --> 00:12:31,305 be the same as the marketing message to a 35 year old? 299 00:12:31,305 --> 00:12:32,790 A little bit different, right? 300 00:12:32,790 --> 00:12:34,590 Different pain points, different interests, 301 00:12:34,590 --> 00:12:36,270 different influences. 302 00:12:36,270 --> 00:12:38,470 That's the importance of creating a persona. 303 00:12:39,360 --> 00:12:42,450 And in the persona you'll be thinking deeper 304 00:12:42,450 --> 00:12:47,310 about identifying a representative persona that again 305 00:12:47,310 --> 00:12:49,320 will represent a larger audience 306 00:12:49,320 --> 00:12:50,490 of who you're trying to reach. 307 00:12:50,490 --> 00:12:53,520 For example, asking about what are 308 00:12:53,520 --> 00:12:54,987 the goals of your specific persona. 309 00:12:54,987 --> 00:12:57,780 Now again, this isn't about a range of ages, 310 00:12:57,780 --> 00:12:59,763 it's about a specific age. 311 00:13:01,350 --> 00:13:02,183 What are their goals? 312 00:13:02,183 --> 00:13:03,750 What are their pain points, what are their behaviors? 313 00:13:03,750 --> 00:13:06,450 And these are just some examples of what that could be. 314 00:13:06,450 --> 00:13:08,190 For example, if somebody's looking, 315 00:13:08,190 --> 00:13:10,413 if you're REI looking to target somebody. 316 00:13:11,280 --> 00:13:13,773 So more on this in the resources shared, 317 00:13:14,610 --> 00:13:15,840 but like here's an example, right? 318 00:13:15,840 --> 00:13:18,330 So let's say someone decides to pick REI as a brand. 319 00:13:18,330 --> 00:13:19,830 They pick increase online revenues. 320 00:13:19,830 --> 00:13:23,310 They pick sweepstakes contest as the campaign type. 321 00:13:23,310 --> 00:13:24,180 Well guess what? 322 00:13:24,180 --> 00:13:28,320 If you apply the golden circle, here's the why. 323 00:13:28,320 --> 00:13:29,370 Increase online revenues. 324 00:13:29,370 --> 00:13:30,203 Here's the who. 325 00:13:30,203 --> 00:13:32,760 Internet savvy adults with interest in outdoors. 326 00:13:32,760 --> 00:13:35,640 Notice how I didn't say adults 18 - 35. 327 00:13:35,640 --> 00:13:37,230 Big difference. 328 00:13:37,230 --> 00:13:40,800 I said internet savvy adults with interest in outdoors. 329 00:13:40,800 --> 00:13:41,633 What's the strategy? 330 00:13:41,633 --> 00:13:43,590 What's the method to increase online revenues? 331 00:13:43,590 --> 00:13:46,098 It's going to be a coupon giveaway. 332 00:13:46,098 --> 00:13:49,200 'Cause remember, per the capstone project, 333 00:13:49,200 --> 00:13:50,730 it was sweepstakes for contest. 334 00:13:50,730 --> 00:13:54,453 Well, a coupon giveaway is a sweepstakes type or a contest. 335 00:13:55,470 --> 00:13:58,050 And then the tactics will be, let's run a contest 336 00:13:58,050 --> 00:14:00,150 every Tuesday on Facebook. 337 00:14:00,150 --> 00:14:04,530 Let's give winners coupon for online redemption only. 338 00:14:04,530 --> 00:14:06,450 'Cause that's gonna increase online revenues, 339 00:14:06,450 --> 00:14:07,893 not in-store revenues. 340 00:14:09,000 --> 00:14:10,770 And then these are just some other tactics that would be 341 00:14:10,770 --> 00:14:13,620 part of in your, your campaign 342 00:14:13,620 --> 00:14:14,910 or sorry in your capstone project. 343 00:14:14,910 --> 00:14:18,330 Now again, all these tactics are covered week, 344 00:14:18,330 --> 00:14:20,340 in each weekly module. 345 00:14:20,340 --> 00:14:24,360 So the ideas that you need to satisfy your tactics 346 00:14:24,360 --> 00:14:27,150 are gonna be coming in what you learn week to week to week. 347 00:14:27,150 --> 00:14:29,280 Oh by the way we have KPIs, we have targets. 348 00:14:29,280 --> 00:14:32,400 This is an example of a KPI, a coupon redemption rate. 349 00:14:32,400 --> 00:14:33,903 That's a metric of success. 350 00:14:34,860 --> 00:14:37,860 A target would be, "Hey, let's make sure we, we convert 351 00:14:37,860 --> 00:14:40,890 at least at a 5% redemption rate." 352 00:14:40,890 --> 00:14:42,480 Again, if this is all Greek to you, 353 00:14:42,480 --> 00:14:44,763 doesn't make any sense, that's okay. 354 00:14:45,990 --> 00:14:47,280 You'll be able to ask questions, 355 00:14:47,280 --> 00:14:49,620 we'll be able to walk you through it. 356 00:14:49,620 --> 00:14:50,970 There hasn't been a student going through 357 00:14:50,970 --> 00:14:54,240 this program that hasn't been able to connect the dots 358 00:14:54,240 --> 00:14:57,750 to apply this as part of their capstone project. 359 00:14:57,750 --> 00:14:59,880 Again, you'll get access to these slides, you can click off. 360 00:14:59,880 --> 00:15:04,020 Here are some examples of other student suggestions, 361 00:15:04,020 --> 00:15:05,370 other student capstone projects. 362 00:15:05,370 --> 00:15:06,970 So you can take a look at those. 363 00:15:07,830 --> 00:15:09,723 So capstone summary review, 364 00:15:10,710 --> 00:15:12,810 you know, I always like to to encourage students 365 00:15:12,810 --> 00:15:15,273 to just start by just writing down the outline. 366 00:15:17,250 --> 00:15:19,680 In terms of, you know, the brand, the challenge, 367 00:15:19,680 --> 00:15:21,540 the campaign, like what does it mean to you? 368 00:15:21,540 --> 00:15:22,530 And I'll talk more about this 369 00:15:22,530 --> 00:15:24,660 as we get through the live sessions. 370 00:15:24,660 --> 00:15:27,630 Definitely watch examples from other students 371 00:15:27,630 --> 00:15:28,770 and I'm gonna share a link with you 372 00:15:28,770 --> 00:15:31,290 in a minute that's gonna give you access to a ton. 373 00:15:31,290 --> 00:15:35,100 So that you have really a good foundation 374 00:15:35,100 --> 00:15:38,640 of understanding what's the the output look like. 375 00:15:38,640 --> 00:15:40,710 And that's extremely helpful for you. 376 00:15:40,710 --> 00:15:42,780 Definitely sign up for VoiceThread. 377 00:15:42,780 --> 00:15:45,420 Look to find that time of your calendar. 378 00:15:45,420 --> 00:15:46,950 Be prepared to submit your outline 379 00:15:46,950 --> 00:15:48,840 on week four, that's mandatory. 380 00:15:48,840 --> 00:15:51,930 Consider submitting your slides on week six. 381 00:15:51,930 --> 00:15:53,580 So you can look at the calendar right now 382 00:15:53,580 --> 00:15:55,740 and map out week four and week six 383 00:15:55,740 --> 00:15:57,423 and block your calendar now. 384 00:15:58,464 --> 00:16:00,720 And I always say when it comes to the capstone 385 00:16:00,720 --> 00:16:03,300 60% of your grade, we're here to help. 386 00:16:03,300 --> 00:16:04,133 We're here to help. 387 00:16:04,133 --> 00:16:06,993 So ask any question that you have along the way. 388 00:16:08,250 --> 00:16:09,180 If you wanna get started, 389 00:16:09,180 --> 00:16:11,730 if you wanna get a head start this URL. 390 00:16:11,730 --> 00:16:14,460 Once you type this into a browser 391 00:16:14,460 --> 00:16:17,490 it will open up a spreadsheet that you can edit. 392 00:16:17,490 --> 00:16:19,680 And all you need to do is put in your name, 393 00:16:19,680 --> 00:16:21,870 put in the brand that you're thinking about selecting, 394 00:16:21,870 --> 00:16:23,880 and then there's a dropdown menu where 395 00:16:23,880 --> 00:16:26,190 you can select your challenge and your campaign. 396 00:16:26,190 --> 00:16:28,890 It's not set in stone, it's a starting point. 397 00:16:28,890 --> 00:16:30,390 But if you want to get going, get started, 398 00:16:30,390 --> 00:16:33,390 I encourage you to go to this link 399 00:16:33,390 --> 00:16:35,400 and enter your information 400 00:16:35,400 --> 00:16:37,110 and look at the bottom of that spreadsheet. 401 00:16:37,110 --> 00:16:38,700 You'll see other tabs. 402 00:16:38,700 --> 00:16:41,220 In there, there's a tab that has a whole list 403 00:16:41,220 --> 00:16:43,020 of other capstone examples. 404 00:16:43,020 --> 00:16:45,300 So there's links in there you can link out to 405 00:16:45,300 --> 00:16:48,750 and watch the VoiceThread videos of these other students. 406 00:16:48,750 --> 00:16:52,170 As always, if you have questions, this is my email address. 407 00:16:52,170 --> 00:16:54,840 So that's a deep dive on the capstone project. 408 00:16:54,840 --> 00:16:56,490 Let's move on to the final video.