1 00:00:00,750 --> 00:00:03,060 Hi, everybody, welcome to module seven. 2 00:00:03,060 --> 00:00:06,270 This week, we talk about liability 3 00:00:06,270 --> 00:00:10,530 and we think about the evolution from charitable immunity 4 00:00:10,530 --> 00:00:13,410 in the early days of almshouses, 5 00:00:13,410 --> 00:00:17,310 standalone hospitals to the multi-institutional, 6 00:00:17,310 --> 00:00:19,920 really complex systems we have today. 7 00:00:19,920 --> 00:00:24,270 Whereas tort liability was once unheard of in healthcare 8 00:00:24,270 --> 00:00:26,190 in the last 50 years has become 9 00:00:26,190 --> 00:00:28,683 really one of the most dramatic areas of the law. 10 00:00:29,670 --> 00:00:32,880 There'll be slides next week to review. 11 00:00:32,880 --> 00:00:36,420 I encourage you to check out those review slides. 12 00:00:36,420 --> 00:00:38,853 Make sure you caught everything in this module. 13 00:00:40,950 --> 00:00:44,490 Let's review a couple of topics we've discussed previously 14 00:00:44,490 --> 00:00:47,190 and kind of integrate them into this topic. 15 00:00:47,190 --> 00:00:49,623 First, managed care organizations. 16 00:00:50,850 --> 00:00:52,740 Generally, a type of healthcare organization 17 00:00:52,740 --> 00:00:55,110 that manages and coordinates healthcare services 18 00:00:55,110 --> 00:00:59,250 for its members in order to control healthcare costs, 19 00:00:59,250 --> 00:01:02,610 improve the quality of care, keep the patient healthy. 20 00:01:02,610 --> 00:01:04,110 Managed care organizations, 21 00:01:04,110 --> 00:01:06,450 I'm using in a really general sense. 22 00:01:06,450 --> 00:01:08,190 They're typically health insurance companies, 23 00:01:08,190 --> 00:01:10,000 healthcare provider organizations 24 00:01:10,920 --> 00:01:13,740 or those that contract with healthcare providers, 25 00:01:13,740 --> 00:01:16,320 hospitals, doctors, 26 00:01:16,320 --> 00:01:18,870 to provide healthcare systems to their members. 27 00:01:18,870 --> 00:01:20,163 Think networks. 28 00:01:21,150 --> 00:01:23,880 MCOs use a variety of strategies 29 00:01:23,880 --> 00:01:26,790 to try to manage healthcare costs, 30 00:01:26,790 --> 00:01:28,230 utilization management, 31 00:01:28,230 --> 00:01:30,570 provider networks to seize management, 32 00:01:30,570 --> 00:01:32,013 preventative care. 33 00:01:33,510 --> 00:01:35,310 They're often used by employers, 34 00:01:35,310 --> 00:01:38,790 government programs, Medicare, Medicaid, 35 00:01:38,790 --> 00:01:41,010 and they provide healthcare benefits 36 00:01:41,010 --> 00:01:43,350 to their employees and beneficiaries. 37 00:01:43,350 --> 00:01:45,630 While MCOs have been successful 38 00:01:45,630 --> 00:01:47,820 in controlling healthcare costs, 39 00:01:47,820 --> 00:01:49,560 they've also faced some criticism 40 00:01:49,560 --> 00:01:51,180 for limiting patient choice 41 00:01:51,180 --> 00:01:53,253 and compromising quality of care. 42 00:01:54,210 --> 00:01:57,090 So if you're not familiar with MCOs, 43 00:01:57,090 --> 00:01:58,740 you probably are, but if you're not, 44 00:01:58,740 --> 00:02:01,200 just think about these big systems of care 45 00:02:01,200 --> 00:02:03,240 that we have right now. 46 00:02:03,240 --> 00:02:05,460 So we discussed liability in the past couple weeks, 47 00:02:05,460 --> 00:02:08,340 and liability refers to the legal responsibility 48 00:02:08,340 --> 00:02:11,070 that persons, entities or organizations 49 00:02:11,070 --> 00:02:15,120 face the actions of the employees or agents, 50 00:02:15,120 --> 00:02:16,773 whether intentional, 51 00:02:17,640 --> 00:02:20,850 reckless or unintentional. 52 00:02:20,850 --> 00:02:22,230 This means that if an employee 53 00:02:22,230 --> 00:02:24,240 or an agent of an organization 54 00:02:24,240 --> 00:02:26,550 engages in conduct that harms others, 55 00:02:26,550 --> 00:02:30,270 the organization may be held responsible for those damages, 56 00:02:30,270 --> 00:02:31,230 even if the organization 57 00:02:31,230 --> 00:02:33,540 didn't really participate in the conduct. 58 00:02:33,540 --> 00:02:36,840 It's based on the idea that the entity 59 00:02:36,840 --> 00:02:39,753 controls its employees or agents. 60 00:02:41,010 --> 00:02:44,460 Corporate liability, you'll see in the reading this week, 61 00:02:44,460 --> 00:02:46,200 refers to that legal responsibility 62 00:02:46,200 --> 00:02:47,700 that a corporation may face 63 00:02:47,700 --> 00:02:51,420 for actions of employees or agents, 64 00:02:51,420 --> 00:02:53,673 whether intentional or unintentional, 65 00:02:55,080 --> 00:02:58,440 can arise from a variety of legal claims 66 00:02:58,440 --> 00:03:01,650 such as environmental law, employment law, 67 00:03:01,650 --> 00:03:04,980 securities law, product liability. 68 00:03:04,980 --> 00:03:06,300 Under corporate liability, 69 00:03:06,300 --> 00:03:08,850 the corporation itself may be held liable 70 00:03:08,850 --> 00:03:13,850 for damages caused by actions of employees or agents, 71 00:03:14,130 --> 00:03:18,780 regardless whether those were made 72 00:03:18,780 --> 00:03:20,910 in the scope of their employment or agency. 73 00:03:20,910 --> 00:03:22,143 So this is kind of new. 74 00:03:24,210 --> 00:03:28,860 We consider separately respondeat superior. 75 00:03:28,860 --> 00:03:33,860 So respondeat superior is this idea 76 00:03:35,280 --> 00:03:37,830 that the principal or employer 77 00:03:37,830 --> 00:03:40,980 is held liable for the employees or agents, 78 00:03:40,980 --> 00:03:42,930 even if the principal or employer 79 00:03:42,930 --> 00:03:45,720 did not participate directly 80 00:03:45,720 --> 00:03:48,453 into the actions that caused the harm. 81 00:03:49,470 --> 00:03:52,570 The key factor in determining liability 82 00:03:53,850 --> 00:03:55,470 is whether the employee was acting 83 00:03:55,470 --> 00:03:59,460 within the scope of their employment or agency 84 00:03:59,460 --> 00:04:01,260 when the actions were taken. 85 00:04:01,260 --> 00:04:04,290 And respondeat superior is an important concept 86 00:04:04,290 --> 00:04:07,650 'cause it helps ensure employees and principals 87 00:04:07,650 --> 00:04:09,570 are held accountable for the actions 88 00:04:09,570 --> 00:04:12,000 of their employees or agents. 89 00:04:12,000 --> 00:04:14,760 Provides a way for victims to seek compensation 90 00:04:14,760 --> 00:04:16,560 for harm caused by those actions 91 00:04:16,560 --> 00:04:18,810 and serve as a deterrent, right? 92 00:04:18,810 --> 00:04:21,153 For others. 93 00:04:22,050 --> 00:04:24,960 They might be more likely to take steps 94 00:04:24,960 --> 00:04:27,790 to prevent wrongful actions 95 00:04:28,830 --> 00:04:30,693 if they know they can be held liable. 96 00:04:33,210 --> 00:04:36,450 We talked about independent contractors a little bit, 97 00:04:36,450 --> 00:04:39,060 but you'll see that in this week's materials, 98 00:04:39,060 --> 00:04:41,400 the distinction between employees 99 00:04:41,400 --> 00:04:44,100 and independent contractors is important 100 00:04:44,100 --> 00:04:46,890 when we're thinking about liability. 101 00:04:46,890 --> 00:04:48,990 Generally, an employer is responsible 102 00:04:48,990 --> 00:04:50,710 for the actions of the employees 103 00:04:52,200 --> 00:04:57,200 under the idea or the doctrine of respondeat superior 104 00:05:00,000 --> 00:05:03,630 because it's in the scope of their employment. 105 00:05:03,630 --> 00:05:07,110 Employers generally do not have the same level of control 106 00:05:07,110 --> 00:05:09,723 over what are called independent contractors. 107 00:05:11,130 --> 00:05:13,440 And so, they're typically not held liable 108 00:05:13,440 --> 00:05:16,440 for the actions of those independent contractors. 109 00:05:16,440 --> 00:05:18,390 So you need to consider what that means 110 00:05:18,390 --> 00:05:19,530 and how that impacts 111 00:05:19,530 --> 00:05:22,413 healthcare situations and relationships. 112 00:05:23,490 --> 00:05:24,750 Very complicated when you think 113 00:05:24,750 --> 00:05:27,180 about these big systems, right? 114 00:05:27,180 --> 00:05:29,480 So you'll see that in the materials this week. 115 00:05:30,540 --> 00:05:32,760 We talked about ERISA. 116 00:05:32,760 --> 00:05:34,290 ERISA will come back this week 117 00:05:34,290 --> 00:05:36,090 and we'll go a little bit deeper. 118 00:05:36,090 --> 00:05:40,620 Employee Retirement Income Security Act from 1974 119 00:05:40,620 --> 00:05:43,650 protected employees' rights and benefits 120 00:05:43,650 --> 00:05:47,310 related to their retirement plans and benefit plans, 121 00:05:47,310 --> 00:05:50,580 including insurance, disability, life insurance. 122 00:05:50,580 --> 00:05:52,350 ERISA really set minimum standards 123 00:05:52,350 --> 00:05:55,020 for employees' benefit plans 124 00:05:55,020 --> 00:05:57,700 so that they had certain features and benefits 125 00:05:59,520 --> 00:06:00,780 across the nation. 126 00:06:00,780 --> 00:06:04,140 ERISA also established procedures 127 00:06:04,140 --> 00:06:07,290 for participants to file claims, 128 00:06:07,290 --> 00:06:10,260 do an appeal process to denial of benefits. 129 00:06:10,260 --> 00:06:14,430 ERISA applies to most private sector employers 130 00:06:14,430 --> 00:06:17,490 that offer employee benefit plans, 131 00:06:17,490 --> 00:06:21,000 as well as those plans sponsored by union 132 00:06:21,000 --> 00:06:23,223 and some government entities. 133 00:06:24,120 --> 00:06:26,760 It does not apply to government-sponsored plans 134 00:06:26,760 --> 00:06:31,560 like social security or religious-based plans like a church, 135 00:06:31,560 --> 00:06:35,580 if you work for a system that's part of the church. 136 00:06:35,580 --> 00:06:38,040 ERISA is important as you probably remember 137 00:06:38,040 --> 00:06:40,110 because it provides protections 138 00:06:40,110 --> 00:06:43,470 for employees' retirement and benefit plans. 139 00:06:43,470 --> 00:06:44,883 It does many things, 140 00:06:46,470 --> 00:06:49,770 retirement savings by setting minimum standards 141 00:06:49,770 --> 00:06:54,540 for how retirement plans work like 401(k) 142 00:06:54,540 --> 00:06:57,870 to ensure that employees' retirement savings 143 00:06:57,870 --> 00:07:00,843 are managed and invested properly. 144 00:07:02,010 --> 00:07:03,900 It requires plan fiduciaries 145 00:07:03,900 --> 00:07:06,900 to act in the best interest of plan participates 146 00:07:06,900 --> 00:07:10,143 and manage those plan assets prudently. 147 00:07:12,360 --> 00:07:14,850 It helps participants makes informed decisions 148 00:07:14,850 --> 00:07:16,260 about their benefits, 149 00:07:16,260 --> 00:07:18,660 ensures they understand how plans work. 150 00:07:18,660 --> 00:07:22,293 Creates a uniform framework for employee benefit plans, 151 00:07:23,280 --> 00:07:26,580 means the employers can offer consistent benefits 152 00:07:26,580 --> 00:07:29,030 to their employees regardless of where they work. 153 00:07:30,060 --> 00:07:31,350 It makes it easier for employers 154 00:07:31,350 --> 00:07:34,080 to administer these benefit plans, 155 00:07:34,080 --> 00:07:35,820 understand the benefits 156 00:07:35,820 --> 00:07:39,810 and provides participants with legal remedies 157 00:07:39,810 --> 00:07:43,290 if they believe their rights on the plan have been violated. 158 00:07:43,290 --> 00:07:46,500 So this includes the right to sue for benefits, 159 00:07:46,500 --> 00:07:48,453 appeal of denial of benefits. 160 00:07:50,280 --> 00:07:54,570 ERISA has faced some pretty tough criticism over the years. 161 00:07:54,570 --> 00:07:56,700 Some argue the law has really not kept up 162 00:07:56,700 --> 00:08:00,090 with the changes since 1974. 163 00:08:00,090 --> 00:08:04,740 This includes the rights for suing for appeals 164 00:08:04,740 --> 00:08:06,843 and denial of benefits, 165 00:08:10,020 --> 00:08:12,060 and that the law has really not kept up 166 00:08:12,060 --> 00:08:14,910 with changes in the economy and the workforce. 167 00:08:14,910 --> 00:08:18,150 It doesn't provide sufficient protections 168 00:08:18,150 --> 00:08:20,070 for those in the gig economy, 169 00:08:20,070 --> 00:08:22,143 those who work for small businesses. 170 00:08:23,790 --> 00:08:26,490 Some critics argue that ERISA's legal remedies 171 00:08:26,490 --> 00:08:28,340 are really insufficient at this point 172 00:08:29,400 --> 00:08:32,460 and that participants face really challenges 173 00:08:32,460 --> 00:08:34,770 in obtaining benefits on the law 174 00:08:34,770 --> 00:08:38,760 and they can't really get through that legal process. 175 00:08:38,760 --> 00:08:42,160 So this week, we overlay this historic idea 176 00:08:43,140 --> 00:08:47,190 of healthcare being part of this charitable system 177 00:08:47,190 --> 00:08:50,660 and really under this charitable immunity, 178 00:08:50,660 --> 00:08:55,660 it was this doctrine that this was provided by churches 179 00:08:55,830 --> 00:08:57,270 and nonprofit organizations, 180 00:08:57,270 --> 00:08:58,500 and therefore they're protected 181 00:08:58,500 --> 00:09:02,220 from liability from their actions 182 00:09:02,220 --> 00:09:04,320 because they were doing this charitable good 183 00:09:04,320 --> 00:09:05,220 for the community. 184 00:09:06,540 --> 00:09:09,540 Concept was really strong 100 years ago 185 00:09:09,540 --> 00:09:11,320 as a way to encourage 186 00:09:12,660 --> 00:09:14,010 nonprofits, churches, 187 00:09:14,010 --> 00:09:15,390 to do this work, 188 00:09:15,390 --> 00:09:18,510 provide these social services without fear of being sued, 189 00:09:18,510 --> 00:09:21,663 without repercussions for things going wrong. 190 00:09:23,940 --> 00:09:25,340 They couldn't be held liable 191 00:09:26,460 --> 00:09:28,290 for anything that happened really, 192 00:09:28,290 --> 00:09:30,510 negligence or other wrongful acts, 193 00:09:30,510 --> 00:09:34,080 unless there was this real gross negligence 194 00:09:34,080 --> 00:09:36,330 or willful misconduct, 195 00:09:36,330 --> 00:09:38,673 that standard of intentional. 196 00:09:39,540 --> 00:09:40,450 So 197 00:09:41,910 --> 00:09:44,520 in the last 100 years, 198 00:09:44,520 --> 00:09:49,350 as this really changed and modified 199 00:09:49,350 --> 00:09:51,720 and systems became more complicated, 200 00:09:51,720 --> 00:09:56,310 this charitable immunity doctrine slowly went away. 201 00:09:56,310 --> 00:09:58,413 Application was really limited. 202 00:10:00,000 --> 00:10:01,230 There was a lot of criticism 203 00:10:01,230 --> 00:10:06,230 that it protected nonprofit and religious organizations 204 00:10:06,480 --> 00:10:08,700 at the expense of victims 205 00:10:08,700 --> 00:10:12,220 who were sometimes obviously very badly hurt 206 00:10:13,110 --> 00:10:16,530 either through reckless or negligent conduct. 207 00:10:16,530 --> 00:10:19,140 And they weren't holding these organizations 208 00:10:19,140 --> 00:10:21,360 accountable for their actions. 209 00:10:21,360 --> 00:10:24,660 So slowly, most states replaced 210 00:10:24,660 --> 00:10:27,720 these charitable immunity laws 211 00:10:27,720 --> 00:10:29,973 or limited them over the last 100 years. 212 00:10:30,960 --> 00:10:32,850 So we think about that, 213 00:10:32,850 --> 00:10:34,950 we think about these statutes 214 00:10:34,950 --> 00:10:37,350 and the degree of protection they added. 215 00:10:37,350 --> 00:10:39,930 But you have to think about that 216 00:10:39,930 --> 00:10:44,930 in the context of these really complicated institutions 217 00:10:45,330 --> 00:10:46,470 being built that we're no longer 218 00:10:46,470 --> 00:10:48,840 just a small hospital, a small town. 219 00:10:48,840 --> 00:10:51,150 Now we have healthcare systems 220 00:10:51,150 --> 00:10:54,360 that might include both providers and insurance. 221 00:10:54,360 --> 00:10:57,060 They might cover, not just municipalities, 222 00:10:57,060 --> 00:11:00,330 but counties or whole states or across the country, 223 00:11:00,330 --> 00:11:02,190 and what does that mean? 224 00:11:02,190 --> 00:11:03,360 So now that we have the basics, 225 00:11:03,360 --> 00:11:06,033 I think we can think about that a little bit deeper. 226 00:11:08,160 --> 00:11:10,410 You also have a writing assignment due this week. 227 00:11:10,410 --> 00:11:13,530 Don't forget, if you need an extension, please reach out. 228 00:11:13,530 --> 00:11:15,540 Otherwise, I'll see you in the discussion forum 229 00:11:15,540 --> 00:11:18,420 to think about liability 230 00:11:18,420 --> 00:11:22,050 in terms of huge systems 231 00:11:22,050 --> 00:11:23,283 and how that works.