1 00:00:01,110 --> 00:00:01,943 Hi, everybody. 2 00:00:01,943 --> 00:00:03,540 Welcome to module eight. 3 00:00:03,540 --> 00:00:08,313 This module's focus is a broad category of medical staff, 4 00:00:09,450 --> 00:00:12,300 how we choose them, what our responsibilities are, 5 00:00:12,300 --> 00:00:15,630 how it fits into this overall hospital structure. 6 00:00:15,630 --> 00:00:18,270 Traditionally, medical staff have been just one leg 7 00:00:18,270 --> 00:00:23,270 of this three legged stool of the hospital structure. 8 00:00:23,490 --> 00:00:26,730 Two other legs being governing body and the management team. 9 00:00:26,730 --> 00:00:29,190 All three legs of the stool have this role to play 10 00:00:29,190 --> 00:00:34,190 in the medical staffs organization and how it functions. 11 00:00:34,890 --> 00:00:39,423 As we talked about, hospitals are big complex organizations. 12 00:00:40,530 --> 00:00:42,780 We often just think of medical services 13 00:00:42,780 --> 00:00:45,480 like clinical operations as what a hospital does. 14 00:00:45,480 --> 00:00:47,130 Most Americans do. 15 00:00:47,130 --> 00:00:50,820 However, the complex systems of modern hospitals include 16 00:00:50,820 --> 00:00:53,040 teams for medical equipment, 17 00:00:53,040 --> 00:00:56,400 for technology, laboratory, diagnostic services, 18 00:00:56,400 --> 00:00:58,960 not to mention all the other patient care services 19 00:01:00,420 --> 00:01:03,660 connecting with other external partners. 20 00:01:03,660 --> 00:01:05,460 Hospitals have enormous structures. 21 00:01:05,460 --> 00:01:09,510 As many of you know, hospital administrators are responsible 22 00:01:09,510 --> 00:01:12,570 for the overall management and operation of a hospital 23 00:01:12,570 --> 00:01:14,163 or healthcare organization. 24 00:01:15,180 --> 00:01:18,660 The primary role of these folks is to ensure 25 00:01:18,660 --> 00:01:22,890 the hospital runs smoothly, efficiently, effectively, 26 00:01:22,890 --> 00:01:25,680 help promote high quality care. 27 00:01:25,680 --> 00:01:29,940 Other roles that have leadership components 28 00:01:29,940 --> 00:01:32,040 that are important parts of hospitals 29 00:01:32,040 --> 00:01:35,340 or healthcare organizations, human resources, 30 00:01:35,340 --> 00:01:37,350 responsible for recruiting, hiring, 31 00:01:37,350 --> 00:01:41,610 training, managing professionals 32 00:01:41,610 --> 00:01:46,320 and staff, which includes physicians, nurses, 33 00:01:46,320 --> 00:01:50,883 other healthcare professionals, support staff, technicians. 34 00:01:52,230 --> 00:01:54,570 Likewise, facility management huge part 35 00:01:54,570 --> 00:01:55,953 of a hospital structure. 36 00:01:56,790 --> 00:01:57,870 They're often responsible 37 00:01:57,870 --> 00:02:01,290 for maintaining the physical infrastructure, buildings, 38 00:02:01,290 --> 00:02:02,913 equipment, grounds. 39 00:02:03,870 --> 00:02:08,433 Hospital campuses are now pretty big, as you know. 40 00:02:12,750 --> 00:02:14,970 Informational technology. 41 00:02:14,970 --> 00:02:19,740 So those who oversee electronic medical records, 42 00:02:19,740 --> 00:02:23,100 patient portals, those digital healthcare records, 43 00:02:23,100 --> 00:02:24,660 digital healthcare tools. 44 00:02:24,660 --> 00:02:28,890 Many hospitals have quality improvement teams 45 00:02:28,890 --> 00:02:31,800 or agencies or even departments 46 00:02:31,800 --> 00:02:34,890 to ensure the hospital provides high quality care, 47 00:02:34,890 --> 00:02:39,890 meets or and exceeds standards, meets regulations. 48 00:02:40,050 --> 00:02:42,720 And that can include legal teams. 49 00:02:42,720 --> 00:02:46,050 And finally, hospitals have integrated 50 00:02:46,050 --> 00:02:49,110 or collaborative community programs, those who work with 51 00:02:49,110 --> 00:02:52,410 healthcare providers outside the campus, 52 00:02:52,410 --> 00:02:56,460 government agencies to help promote access 53 00:02:56,460 --> 00:02:58,290 to healthcare services. 54 00:02:58,290 --> 00:03:01,680 So as we all know, healthcare is not just about doctors, 55 00:03:01,680 --> 00:03:02,790 nurses, and patients. 56 00:03:02,790 --> 00:03:04,830 There's all these different roles, 57 00:03:04,830 --> 00:03:06,570 including those folks coming to the hospital 58 00:03:06,570 --> 00:03:07,743 to do their work. 59 00:03:09,360 --> 00:03:11,850 One of the interesting questions that we're now ready 60 00:03:11,850 --> 00:03:15,990 to start talking about is, does that make them an employee? 61 00:03:15,990 --> 00:03:19,560 This complexity in how the law works here. 62 00:03:19,560 --> 00:03:22,350 Let's start with hospital privileges, for example. 63 00:03:22,350 --> 00:03:25,110 Hospital privileges refer to that permission granted 64 00:03:25,110 --> 00:03:28,380 by the hospital or the healthcare facility to a physician 65 00:03:28,380 --> 00:03:30,360 or maybe another healthcare provider 66 00:03:30,360 --> 00:03:33,270 to perform specific medical procedures 67 00:03:33,270 --> 00:03:35,343 or treatments in that facility. 68 00:03:37,050 --> 00:03:39,240 It does not make you an employee of the facility, 69 00:03:39,240 --> 00:03:42,120 but you come into the facility to do your work. 70 00:03:42,120 --> 00:03:45,780 Hospital privileges are granted based on qualifications, 71 00:03:45,780 --> 00:03:49,143 training, experience, professional credentials. 72 00:03:50,640 --> 00:03:52,290 Healthcare providers must be granted 73 00:03:52,290 --> 00:03:56,070 hospital privileges before they provide, 74 00:03:56,070 --> 00:03:59,100 they do their job in that setting. 75 00:03:59,100 --> 00:04:03,570 Process of obtaining privileges usually is complex. 76 00:04:03,570 --> 00:04:06,153 It involves submitting an application, 77 00:04:08,850 --> 00:04:10,650 reviewing your qualifications. 78 00:04:10,650 --> 00:04:13,817 You know, there might be a team that reviews it, 79 00:04:16,440 --> 00:04:19,650 including, you know, what is the professional's education, 80 00:04:19,650 --> 00:04:21,543 training, clinical experience. 81 00:04:23,070 --> 00:04:25,470 This might be done by a committee. 82 00:04:25,470 --> 00:04:27,393 There might be an interview process. 83 00:04:28,230 --> 00:04:31,353 They determine your clinical skills, your expertise. 84 00:04:32,460 --> 00:04:33,783 So once granted, 85 00:04:35,370 --> 00:04:38,340 a physician or another healthcare practitioner 86 00:04:38,340 --> 00:04:40,350 might be granted hospital privileges. 87 00:04:40,350 --> 00:04:43,530 And so then you can perform your specific procedures 88 00:04:43,530 --> 00:04:47,700 or treatments in the facility, in the hospital, 89 00:04:47,700 --> 00:04:49,470 somewhere on that campus. 90 00:04:49,470 --> 00:04:51,870 These privileges are typically granted 91 00:04:51,870 --> 00:04:53,940 for a specific period of time. 92 00:04:53,940 --> 00:04:57,690 They can be remote, revoked if the provider fails to comply 93 00:04:57,690 --> 00:05:00,753 with policy procedures or maybe even standards. 94 00:05:04,590 --> 00:05:08,400 And a good example of this might be surgery, anesthesia, 95 00:05:08,400 --> 00:05:11,070 obstetrics, gynecology, cardiology. 96 00:05:11,070 --> 00:05:14,740 So maybe a smaller hospital doesn't have these specific 97 00:05:15,930 --> 00:05:18,060 practices or physicians working there. 98 00:05:18,060 --> 00:05:21,240 So they give them privileges to come in and do that work. 99 00:05:21,240 --> 00:05:23,370 Hospital privileges are an important aspect 100 00:05:23,370 --> 00:05:25,680 of our whole healthcare delivery system 101 00:05:25,680 --> 00:05:28,450 to help ensure patients receive good care 102 00:05:30,060 --> 00:05:33,663 from qualified and experienced healthcare providers 103 00:05:33,663 --> 00:05:37,770 and receive care in a wide array of services. 104 00:05:37,770 --> 00:05:39,180 So as I talk about that 105 00:05:39,180 --> 00:05:41,280 you might be thinking about last week and the week before 106 00:05:41,280 --> 00:05:44,070 discussion about like, oh, independent contractor. 107 00:05:44,070 --> 00:05:45,120 Exactly. 108 00:05:45,120 --> 00:05:47,460 So an independent contractor in healthcare 109 00:05:47,460 --> 00:05:51,360 is a professional who provides services on, you know, 110 00:05:51,360 --> 00:05:54,243 a contractual basis rather than being employed. 111 00:05:55,140 --> 00:05:58,533 There's a different employee employer type of relationship. 112 00:05:59,820 --> 00:06:03,450 Independent contractors can include physicians, nurses, 113 00:06:03,450 --> 00:06:05,610 therapists, other healthcare providers. 114 00:06:05,610 --> 00:06:08,310 You can even have janitorial 115 00:06:08,310 --> 00:06:12,690 or environmental services be outside contracted. 116 00:06:12,690 --> 00:06:14,922 'Cause the independent contractors, 117 00:06:14,922 --> 00:06:17,760 healthcare professionals, they're not employees 118 00:06:17,760 --> 00:06:19,440 of the healthcare facility 119 00:06:19,440 --> 00:06:22,140 and they're responsible for you know, their own things, 120 00:06:22,140 --> 00:06:25,470 taxes, insurance, business expenses. 121 00:06:25,470 --> 00:06:29,130 They might work for an entity that provides 122 00:06:29,130 --> 00:06:32,250 all these outside contracted services. 123 00:06:32,250 --> 00:06:33,800 They might work for themselves. 124 00:06:34,950 --> 00:06:37,200 They can work on a freelance or per diem basis. 125 00:06:37,200 --> 00:06:39,960 They might work for multiple healthcare facilities 126 00:06:39,960 --> 00:06:40,800 or organizations. 127 00:06:40,800 --> 00:06:42,030 Maybe they, you know, 128 00:06:42,030 --> 00:06:45,300 do different hospitals on different days of the week. 129 00:06:45,300 --> 00:06:48,600 So independent contractors in healthcare are often 130 00:06:48,600 --> 00:06:51,930 providing these specialized services 131 00:06:51,930 --> 00:06:56,930 at a healthcare facility to fill in gaps in staffing 132 00:06:56,940 --> 00:06:59,433 or to provide some kind of expertise. 133 00:07:01,770 --> 00:07:04,440 A hospital can contract with an independent physician 134 00:07:04,440 --> 00:07:07,533 to cover a specific medical specialty, 135 00:07:08,910 --> 00:07:10,310 because they don't have that 136 00:07:11,730 --> 00:07:15,720 they might contract with a you know, 137 00:07:15,720 --> 00:07:20,720 a therapist to do services that they don't need full time. 138 00:07:21,660 --> 00:07:23,490 The use of independent contractors 139 00:07:23,490 --> 00:07:25,980 in healthcare is just very beneficial 140 00:07:25,980 --> 00:07:29,343 to both healthcare facilities and to the professionals. 141 00:07:30,360 --> 00:07:33,693 Provides flexibility, cost savings, 142 00:07:35,040 --> 00:07:39,540 and it means that not everybody has to be full-time. 143 00:07:39,540 --> 00:07:41,583 So it just creates a lot of flexibility. 144 00:07:43,560 --> 00:07:47,700 Also, it's often a higher wage rate. 145 00:07:47,700 --> 00:07:51,180 So freelance or independent contractor 146 00:07:51,180 --> 00:07:52,950 usually makes a higher amount of money 147 00:07:52,950 --> 00:07:55,020 than they do if they're a employee. 148 00:07:55,020 --> 00:07:57,870 But you know, what we're gonna talk about this week 149 00:07:57,870 --> 00:08:01,650 it's for healthcare facilities and healthcare professionals 150 00:08:01,650 --> 00:08:03,990 you really have to consider the legal 151 00:08:03,990 --> 00:08:07,053 and regulatory implications of this relationship, 152 00:08:08,850 --> 00:08:13,050 including issues related to insurance liability and taxes. 153 00:08:13,050 --> 00:08:15,450 But you know, you might be thinking about 154 00:08:15,450 --> 00:08:16,890 specifically liability. 155 00:08:16,890 --> 00:08:18,570 So that's one of the things we're going to 156 00:08:18,570 --> 00:08:19,893 dive into this week, 157 00:08:21,810 --> 00:08:24,630 and I'll see you in the discussion forum 158 00:08:24,630 --> 00:08:26,373 as we start talking about that.