-: Hi, everyone, and welcome to module eight.
This week we're gonna be learning
about principles of process design
and continuous quality improvement.
It's a lengthy module,
and the textbook introduces numerous vocabulary terms
and key concepts.
I definitely encourage you to take some extra time
making sure you have a solid grasp
on the different terms used
to describe different processes, methodologies, domains,
and frameworks presented in this module,
because they can feel like a lot
when you're reading through the materials.
The tools introduced in this module are very important
in healthcare settings and provide methodologies
for improving patient experiences
and service delivery in a range
of different organizations in local and global settings.
This week you'll have some readings and videos to watch.
In addition to my lecture,
you should watch the lectures
about quality improvement in healthcare
and challenges to quality improvement.
These lectures build upon
the information I presented in my lecture
and will give you more applied scenarios with which
to understand the application of these tools.
In addition to the didactic materials,
we have a case study about last week's reading materials.
This case study asks you
to examine market segmentation and buyer behavior,
and you should use the tools
and methodologies we learned about in module seven
to inform your answers to these questions.
In addition to the case study,
you'll have a quiz and a discussion on Yellowdig.
For the discussion, you have only one option this week,
but you have wide latitude with that discussion.
I'm looking forward to seeing
what creative ideas you all come up with.
As always, feel free to reach out
with any questions or concerns,
and I hope that you all have a great week.