1 00:00:03,150 --> 00:00:06,620 - [Instructor] Hello, and welcome to this week's topic, 2 00:00:06,620 --> 00:00:08,150 which is pricing. 3 00:00:08,150 --> 00:00:11,410 So we'll think about how do you price 4 00:00:11,410 --> 00:00:13,570 your product or your service? 5 00:00:13,570 --> 00:00:15,800 How do you know what's a good price? 6 00:00:15,800 --> 00:00:18,260 What are the strategies involved here 7 00:00:18,260 --> 00:00:20,423 to get an effective price? 8 00:00:24,040 --> 00:00:27,320 So we'll start with the basic parameters 9 00:00:27,320 --> 00:00:30,260 and I'm gonna talk about three of them, 10 00:00:30,260 --> 00:00:34,980 cost-based, competition-based and customer-based, 11 00:00:34,980 --> 00:00:37,100 and then wanna walk through 12 00:00:37,100 --> 00:00:40,023 some basic strategies and vocabulary. 13 00:00:43,780 --> 00:00:45,480 So here's your homework. 14 00:00:45,480 --> 00:00:48,667 First, which of these price strategies 15 00:00:51,340 --> 00:00:53,370 do you think you will employ? 16 00:00:53,370 --> 00:00:55,340 So here's a number of them. 17 00:00:55,340 --> 00:00:58,960 And how do you think it might change over time? 18 00:00:58,960 --> 00:01:03,423 And finally, how does pricing impact sustainability? 19 00:01:06,170 --> 00:01:11,170 How might using sustainable practices affect the price? 20 00:01:11,260 --> 00:01:14,930 How will this affect the ability of people to afford it? 21 00:01:14,930 --> 00:01:18,790 And what are the trade-offs that you face 22 00:01:18,790 --> 00:01:21,190 and how do you think that you will address them? 23 00:01:26,110 --> 00:01:30,020 If you have a nonprofit organization, 24 00:01:30,020 --> 00:01:33,580 where do you think that you're going to get the money? 25 00:01:33,580 --> 00:01:37,993 And again, how might sustainability practices impact this? 26 00:01:43,370 --> 00:01:45,340 So why does it matter? 27 00:01:45,340 --> 00:01:47,700 Why are we spending a whole week on this? 28 00:01:47,700 --> 00:01:51,380 Why is it important to have the right price? 29 00:01:51,380 --> 00:01:55,630 What happens if the price is too low? 30 00:01:55,630 --> 00:01:57,993 And what happens if the price is too high? 31 00:01:59,070 --> 00:02:01,213 I'll let you think about this a minute. 32 00:02:04,550 --> 00:02:06,280 So a price too low, 33 00:02:06,280 --> 00:02:09,790 it might mean that it doesn't even cover your costs. 34 00:02:09,790 --> 00:02:12,563 So you're selling something at a loss, 35 00:02:14,130 --> 00:02:18,880 or just, if it's below what people 36 00:02:18,880 --> 00:02:21,760 can reasonably expect to pay, 37 00:02:21,760 --> 00:02:26,760 then you lose that little bit of margin on every sale. 38 00:02:27,270 --> 00:02:30,940 And also, price can be an indicator of quality. 39 00:02:30,940 --> 00:02:34,190 And what happens if you price it too high? 40 00:02:34,190 --> 00:02:36,963 Well, it might be so high that nobody will buy it. 41 00:02:41,080 --> 00:02:45,720 So there are some basic parameters here. 42 00:02:45,720 --> 00:02:49,480 The price ceiling is consumer willingness to pay. 43 00:02:49,480 --> 00:02:53,357 So what is the most that anybody is willing to pay? 44 00:02:53,357 --> 00:02:57,910 And then in economics, we call this the reservation price. 45 00:02:57,910 --> 00:03:00,950 So if you could somebody's mind 46 00:03:00,950 --> 00:03:04,160 and learn what is the absolute maximum price 47 00:03:04,160 --> 00:03:06,760 that they would be willing to pay, 48 00:03:06,760 --> 00:03:09,590 that's called the reservation price, 49 00:03:09,590 --> 00:03:14,400 and the very bottom, the price floor are your costs, 50 00:03:14,400 --> 00:03:19,400 that for the most part, if the price that you charge 51 00:03:20,310 --> 00:03:22,290 doesn't cover all of your costs, 52 00:03:22,290 --> 00:03:24,400 you're going to be losing money 53 00:03:24,400 --> 00:03:27,103 and you will not be in business for long. 54 00:03:30,890 --> 00:03:35,040 And then in the middle, there's a lot of sort of, 55 00:03:35,040 --> 00:03:38,320 a lot of middle ground here, 56 00:03:38,320 --> 00:03:42,350 but you can think about what do your competitors charge? 57 00:03:42,350 --> 00:03:45,790 What is the going rate in the marketplace 58 00:03:45,790 --> 00:03:49,113 for a product or service like yours? 59 00:03:53,980 --> 00:03:56,430 I imagine a lot of you have had this already, 60 00:03:56,430 --> 00:03:58,910 but I want to make sure that you know it. 61 00:03:58,910 --> 00:04:02,910 So variable costs are those that change 62 00:04:02,910 --> 00:04:05,560 depending on how much you produce. 63 00:04:05,560 --> 00:04:09,250 So if you're a farmer, the more that you grow, 64 00:04:09,250 --> 00:04:11,400 the more labor that you use 65 00:04:11,400 --> 00:04:14,107 and the more that you'll have to spend on labor, 66 00:04:14,107 --> 00:04:15,610 but the more that you grow, 67 00:04:15,610 --> 00:04:20,083 you'll need to spend more on inputs like seeds. 68 00:04:21,410 --> 00:04:23,873 If you're a coffee shop, 69 00:04:26,180 --> 00:04:30,890 the longer that you're open or the more busy that you are, 70 00:04:30,890 --> 00:04:33,430 the more you have to pay for a little labor, 71 00:04:33,430 --> 00:04:35,853 the more coffee and other supplies. 72 00:04:38,120 --> 00:04:43,120 And in many times, marketing is a variable cost. 73 00:04:45,060 --> 00:04:50,060 And so if you are spending a percentage of income 74 00:04:52,450 --> 00:04:56,830 on marketing, then that would clearly be a variable cost. 75 00:04:56,830 --> 00:04:58,890 In contracts, fixed costs, 76 00:04:58,890 --> 00:05:03,050 also known as overhead costs, are those that do not change. 77 00:05:03,050 --> 00:05:06,250 So no matter how much you produce, 78 00:05:06,250 --> 00:05:08,760 some things are kind of fixed, 79 00:05:08,760 --> 00:05:13,210 like your rent or your mortgage, the cost of equipment, 80 00:05:13,210 --> 00:05:16,410 in many cases, the cost of office supplies, 81 00:05:16,410 --> 00:05:18,780 whether you grow and sell a lot 82 00:05:18,780 --> 00:05:21,570 or don't grow or sell anything, 83 00:05:21,570 --> 00:05:24,807 just being in business, you have these overhead costs. 84 00:05:24,807 --> 00:05:27,500 And in some cases, marketing might be fixed too. 85 00:05:27,500 --> 00:05:31,760 So if you buy an advertisement on some media 86 00:05:33,040 --> 00:05:34,700 for a fixed amount over time, 87 00:05:34,700 --> 00:05:36,080 then this would be a fixed cost. 88 00:05:36,080 --> 00:05:38,197 So it kind of, can kind of depend. 89 00:05:45,000 --> 00:05:49,330 So one example of cost-based pricing 90 00:05:49,330 --> 00:05:52,803 is to add up all of your costs. 91 00:05:53,730 --> 00:05:56,500 And we'll see a few examples. 92 00:05:56,500 --> 00:05:58,990 So you add up all your fixed costs. 93 00:05:58,990 --> 00:06:03,160 You add up all your variable costs to get your total costs, 94 00:06:03,160 --> 00:06:07,310 and then you divide by the expected volume. 95 00:06:07,310 --> 00:06:11,410 So this is what we call the break even price. 96 00:06:11,410 --> 00:06:15,640 This is what you would charge, 97 00:06:15,640 --> 00:06:20,220 which would just cover all of your costs and no more. 98 00:06:20,220 --> 00:06:23,550 So at the end of the day, if you sell everything, 99 00:06:23,550 --> 00:06:26,220 you don't make any money, you don't lose any money, 100 00:06:26,220 --> 00:06:27,723 you exactly break even. 101 00:06:29,720 --> 00:06:33,020 So you can think about what would be costs like this 102 00:06:33,020 --> 00:06:36,720 for a business like a restaurant? 103 00:06:36,720 --> 00:06:41,130 What would be for a service business, for your business? 104 00:06:41,130 --> 00:06:44,670 So think about what would be the various fixed 105 00:06:44,670 --> 00:06:49,670 and variable costs that you might incur for your business. 106 00:06:55,730 --> 00:06:58,870 So two pricing strategies based on cost 107 00:06:58,870 --> 00:07:01,260 are cost-plus and target based, 108 00:07:01,260 --> 00:07:04,523 and I will run you through each one. 109 00:07:07,590 --> 00:07:12,360 So cost-plus is where you have a standard markup, 110 00:07:12,360 --> 00:07:16,040 and this is fairly common in the retail industry. 111 00:07:16,040 --> 00:07:21,040 So you base it on how much you are buying something for. 112 00:07:22,070 --> 00:07:24,860 So say that you're buying an item for $20, 113 00:07:24,860 --> 00:07:29,180 and this is what we call COGS or cost of goods sold. 114 00:07:29,180 --> 00:07:33,470 So you might have a fixed 50% markup. 115 00:07:33,470 --> 00:07:37,710 So you take that $20, 116 00:07:37,710 --> 00:07:42,710 multiply times 0.5 and add it on. 117 00:07:43,150 --> 00:07:46,770 So you sell the good for $30. 118 00:07:46,770 --> 00:07:49,240 This is a 50% markup. 119 00:07:49,240 --> 00:07:54,240 And since your margin is $10 on a $30 good, 120 00:07:55,670 --> 00:07:58,200 your margin is 33%. 121 00:07:58,200 --> 00:08:01,940 And these are terms that you will hear a lot 122 00:08:01,940 --> 00:08:04,113 if you use this model. 123 00:08:07,480 --> 00:08:11,660 A more interesting one perhaps came about, 124 00:08:11,660 --> 00:08:15,330 and I'm going to cite an example of work I did 125 00:08:15,330 --> 00:08:20,330 with a number of organic farmers some years ago. 126 00:08:20,430 --> 00:08:24,020 So imagine that there's a farmer and her name is Sue, 127 00:08:24,020 --> 00:08:29,020 and she raises fresh produce on 10 acres. 128 00:08:29,900 --> 00:08:34,650 She decides that $60,000 is her goal, 129 00:08:34,650 --> 00:08:38,290 that that is a viable income for her family. 130 00:08:38,290 --> 00:08:42,030 That is the minimum that she will want to earn 131 00:08:42,030 --> 00:08:43,470 to make it worth her while. 132 00:08:43,470 --> 00:08:45,640 So she has to earn 6,000 an acre, 133 00:08:45,640 --> 00:08:50,640 60,000 net divided by 10 acres. 134 00:08:50,880 --> 00:08:52,960 And she grows a lot of things, 135 00:08:52,960 --> 00:08:56,523 including 1/4 acre of carrots. 136 00:08:58,790 --> 00:09:01,030 So she adds up all her costs. 137 00:09:01,030 --> 00:09:04,180 She pays 200 for seeds and fuel and stuff. 138 00:09:04,180 --> 00:09:06,490 She weighs 300 for marketing, 139 00:09:06,490 --> 00:09:08,960 for all the farmer's market stalls fees 140 00:09:08,960 --> 00:09:11,490 and fixed costs of 500. 141 00:09:11,490 --> 00:09:15,623 And so her costs of growing this crop is $1,000, 142 00:09:16,680 --> 00:09:19,790 and she expects a yield of 4,500 pounds. 143 00:09:19,790 --> 00:09:24,790 So if you take this 1,000 and divide by 4,500, 144 00:09:26,570 --> 00:09:29,523 that is her break even price. 145 00:09:32,270 --> 00:09:37,270 Now, since she wants to earn 6,000 net per acre 146 00:09:38,700 --> 00:09:42,970 on 1/4 of an acre, she wants to add 1,500. 147 00:09:42,970 --> 00:09:47,010 So she adds the 1,000 to, 148 00:09:47,010 --> 00:09:50,847 the 1,000 cost to 1,500 target net 149 00:09:53,530 --> 00:09:57,880 and this yields 56 cents per pound. 150 00:09:57,880 --> 00:10:02,120 So this should be sort of the minimum that she should charge 151 00:10:02,120 --> 00:10:05,610 to earn what she hopes to earn, 152 00:10:05,610 --> 00:10:07,480 and note that this assumes 153 00:10:07,480 --> 00:10:09,653 that she sells all that she grows. 154 00:10:13,460 --> 00:10:17,490 So, as in almost everything else in life, 155 00:10:17,490 --> 00:10:20,010 this approach has pros and cons. 156 00:10:20,010 --> 00:10:22,250 The pros is it's fairly straight forward. 157 00:10:22,250 --> 00:10:25,140 If it's done right, it will ensure a profit. 158 00:10:25,140 --> 00:10:28,200 And it stems from break even analysis 159 00:10:28,200 --> 00:10:29,590 and knowing your costs. 160 00:10:29,590 --> 00:10:32,500 So it's really important to know your costs. 161 00:10:32,500 --> 00:10:35,840 The con are it doesn't really look at 162 00:10:35,840 --> 00:10:38,250 what your customers want to pay, 163 00:10:38,250 --> 00:10:40,600 what your competitors are charging. 164 00:10:40,600 --> 00:10:44,290 And again, there's no signal of quality. 165 00:10:44,290 --> 00:10:49,290 So as I had said, price can be a powerful signal of quality. 166 00:10:50,010 --> 00:10:53,220 And if it doesn't reflect that, 167 00:10:53,220 --> 00:10:55,330 it could send the wrong signal. 168 00:10:55,330 --> 00:10:58,020 That might be that you charge too little 169 00:10:58,020 --> 00:11:00,380 and someone will think there's something wrong 170 00:11:00,380 --> 00:11:02,983 with your good and won't buy it. 171 00:11:08,680 --> 00:11:12,070 We're gonna spend some time in class, 172 00:11:12,070 --> 00:11:16,400 but think about, and come with a number of reasons, 173 00:11:16,400 --> 00:11:19,703 why is it important for a business to know its costs? 174 00:11:21,220 --> 00:11:24,143 And be ready to discuss this in class. 175 00:11:27,230 --> 00:11:28,790 This is the end of part one. 176 00:11:28,790 --> 00:11:30,600 So please go to part two. 177 00:11:30,600 --> 00:11:31,433 Thank you.